Customer Care
Shipping Policy
U.S. shipping, processing and delivery information for SUBLIMNL orders.
Last updated: October 12, 2026
Shipping destinations
U.S. shipping only. International shipping is currently unavailable.
Order processing
Order processing takes 1–3 business days, excluding weekends and holidays. Processing and carrier transit are separate; transit begins after dispatch.
Domestic shipping rates and transit
Standard U.S. Shipping is $8 for orders under $100. Orders of $100 or more qualify for Complimentary Standard U.S. Shipping. Express U.S. Shipping is $15 at every order total, including $100 or more, and is excluded from complimentary shipping. Applicable shipping charges are shown at checkout.
Standard transit is an estimated 2–5 business days after dispatch. Express transit is an estimated 1–2 business days after dispatch. Transit estimates apply where supported by the selected carrier and are not delivery guarantees.
Express shipping does not shorten the 1–3 business day processing timeframe. Processing and transit are separate, and delivery estimates are not guarantees.
Fulfillment and tracking
Orders are fulfilled directly by SUBLIMNL from Los Angeles, California. Carriers may include USPS and UPS.
You will receive tracking information once your order ships. For shipping or tracking questions, email info@sublimnl.co and include your order number.
Shipping delays
If we cannot dispatch your order within the stated processing timeframe, we will contact you about the delay and available options, including cancellation and a refund where required by applicable law.
If we cannot ship within the promised time, or within the legally applicable period when no time is stated, we will provide the required delay notice and a choice to consent to the delay or receive a refund for unshipped merchandise.
Contact us about missing, damaged, or incorrect deliveries so we can investigate. Email info@sublimnl.co with your order number and request.
Consumer rights
Nothing here limits your rights concerning delivery or risk of loss under applicable law.
Order changes
Email info@sublimnl.co with your order number if you need to request an address change or cancellation. Cancellation may not be possible after fulfillment begins.
Terms & Conditions
Read the store’s Shipping Policy. See our Terms & Conditions for terms applying to purchases.
